EU AI Act · Art. 4

AI literacy: hands-on with the Request Change Academy.

Article 4 of the EU AI Act requires providers and deployers of AI systems to take appropriate measures for a sufficient level of AI literacy. It does not prescribe a standardized mandatory course or a specific certificate. Roles, prior knowledge, systems used and the concrete context are what matter.

What it is about

  • Article 4 EU AI Act has applied since 2 February 2025.
  • Providers and deployers should ensure sufficient literacy to the best of their ability.
  • Technical knowledge, experience, education, training and context must be considered.
  • Training is one possible measure; no specific format or certificate is prescribed.

Quick checklist

  • Where does your company use AI today (including unofficially)?
  • Which roles need which level of competence?
  • Which mix of policies, guidance, exercises and training is appropriate?
  • Are the measures taken documented internally in a traceable way?
  • Does sensitive data stay in-house (on-premise)?

Request Change Academy

We do not treat AI literacy as an isolated compliance course. Experience from higher education and industry is transferred to concrete roles, domains and work processes. When needed, we build the work environment as well — from proven tools to agentic or fully on-premise setups.

More on the Request Change Academy & AI enablement

Frequently asked

When has Article 4 of the EU AI Act applied since?
The AI literacy provision has applied since 2 February 2025. Which measures are appropriate depends on the concrete use and the people involved.
Is a formal training course mandatory?
No. The European Commission explains that there is no one-size-fits-all format or generally mandatory course. Depending on risk and context, training, policies, guidance and practical exercises can be combined.
Can sensitive data stay in-house?
An on-premise architecture on your own infrastructure can be agreed per project. Whether fully internal processing is feasible is assessed against the actual data flows and external services.

Note: this is general orientation, not legal advice. For a binding assessment please consult qualified counsel.

Official European Commission questions and answers on AI literacy

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