Service · Field 4 · Academy

Learn to use AI. Onboard your agents.

The Request Change Academy trains your team on its own tasks. With Agent Onboarding, we set up AI agents for a specific business process — with company knowledge, suitable tools and specialist acceptance checks.

Who it is for

Teams in design, engineering and technical departments that want to use AI in their daily work.

Result

Your team receives a tested way of working and can review AI results using specialist judgement. Agent Onboarding adds a documented working environment.

Team enablement in practice: Festo →

What you get

  • Workshops and coaching using your team’s tasks
  • Agent Onboarding with company knowledge, skills and templates
  • Suitable tool connections with limited permissions and approval steps
  • Practical acceptance checks, documented handover and a maintenance plan

Frequently asked

How do we get started?
We choose a real task and clarify experience, data and tools. For Agent Onboarding, we also define one agent role and the responsible team.
How do we evaluate the benefit?
We agree professional acceptance criteria and test typical cases, exceptions and prohibited actions. Time and rework are compared with the existing workflow. Changes to knowledge, models or tools trigger another review.
Does our data stay in-house?
On-premise is possible depending on the project. We assess whether processing can remain fully internal against the data flows and external services. Access rights and approvals are technically enforced.
Does our team need prior AI knowledge?
No. Exercises and tools are tailored to roles and experience. Your team learns to review results and recognize limitations.

Let’s talk about your product.